Services for every stage of your healthcare operations
ZenMed delivers end-to-end RCM expertise and technology to optimize efficiency and accelerate payments.
Medical Billing
Streamlined billing processes that maximize collections and reduce claim denials.
Health IT & EHR Services
Optimizing EHR systems and health IT for seamless clinical and financial operations.
Credentialing
Fast, accurate provider credentialing to ensure smooth payer enrollments.
Medical Coding
Precise, compliant coding that drives accurate reimbursements and minimizes audit risks.
TESTIMONIAL
Hear experiences straight from the people we helped
”ZenMed has helped me to overcome the billing staff turnover challenge.”
Ranjit Grewal, MD
Family Practice Physician, Houston, Texas
FAQs
Answers to common questions to help you understand the process and how we can work together
Contact us
We're here to help you
How many days prior to DOS you verify Patient Eligibility?
We verify Patient Eligibility and Benefits two days prior to DOS.
How do you communicate the obtained Eligibility info with our office staff?
We update your Patients Eligibility, Benefits verification and past balance directly into your EMR/EHR/PM and set an alert, so that no one in your office misses the vital information needed to inform and educate the patients at the time of visit.
How does our office staff communicate with your team, if they have any questions?
Your staff can communicate with our staff via the HIPAA compliant messaging system that every EMR/EHR/PM has. Your staff can also call our staff through the dedicated phone number.
Do you have certified coders?
Yes, we have AAPC/AHIMA Certified Specialty Specific Coders to assist you with CPTs, ICD-10s and Modifiers based on LCD and NCD.
Do you make changes to the CPT levels if the Clinical Documentation does not have sufficient documentation that supports medical necessity?
No, we will not make any changes to the CPT levels. We may query the provider for clarification, if we need to. We will have our Certified Clinical Documentation Specialists to educate the doctors on Clinical Documentation guidelines set by CMS and we can also help with setting up documentation template for the procedures.
Do you audit charts to verify codes, if yes how many charts you audit?
Yes, we do audit 100% of charts to ensure accuracy and proper DX mapping.
Ready to take climate action?
Book a free consultation to speak with a carbon export and discuss your goals. Let’s build a smarter, greener future for your business.