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Privacy Policy
Last Updated on August 15, 2023
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ZenMed Inc. (“ZenMed,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, services, and platforms.
1. Information We Collect
We may collect the following types of information when you interact with our website or services: Personal Information: Name, email address, phone number, company details, job title, and other information you voluntarily provide through forms, registrations, or applications. Healthcare Data: Patient information, billing details, medical coding data, and related information shared by providers in compliance with HIPAA. Technical Information: IP address, browser type, operating system, device information, cookies, and analytics data. Usage Data: How you interact with our website, including visited pages, time spent, and referral links.
2. How We Use Your Information
We use collected information to: Deliver and improve our RCM, billing, and integration services. Respond to inquiries and provide customer support. Process job applications submitted through our Careers page. Analyze website traffic and optimize user experience. Ensure compliance with HIPAA, SOC-2, and other security standards. Send updates, newsletters, and marketing communications (you may opt out anytime).
3. Sharing of Information
We do not sell or rent personal information. We may share information: With trusted third-party vendors who assist in delivering our services. To comply with legal obligations or regulatory authorities. As part of a business transfer, merger, or acquisition. With your consent, for specific purposes. All third-party partners are required to maintain the same level of security and confidentiality as ZenMed.
4. Data Security
ZenMed takes data protection seriously. We use: HIPAA-compliant processes. SOC-1 & SOC-2 certified infrastructure. Encryption, firewalls, and access controls. Regular audits and disaster recovery protocols.
5. Data Retention
We retain information only as long as necessary to fulfill service obligations, comply with laws, or resolve disputes.
6. Your Rights
Depending on your location, you may have the right to: Access, correct, or delete your personal data. Restrict or object to processing. Request data portability. Withdraw consent for marketing communications. To exercise your rights, please contact us at info@zenmedinc.com
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, personalize content, and analyze traffic. You may disable cookies in your browser settings, but some features may not work properly.
8. International Users
ZenMed operates in both the United States and India. By using our services, you consent to the transfer of your data across international borders, subject to applicable laws.
9. Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices or content of those third-party sites
10. Children’s Privacy
Our services are not directed at children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new effective date.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact: 844-307-0806 Info@ZenMedInc.com 732 N Diamond Bar Blvd, Diamond Bar, CA 91765, USA